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CUSTOMER SERVICE HOURS:
Monday - Friday: 9am- 5pm PT
PR Inquiries/Collaboration Requests: hello@alexakelley.com
Order Status
Important Update:
Due to the overwhelming support from our community, we are currently experiencing extended processing times. Orders may take longer than our standard time frame to ship, but rest assured they are in progress. We kindly ask for your patience and understanding while our team works diligently to fulfill five times the usual order volume.
Please note: per store policy, orders cannot be canceled once placed due to logistical reasons. Your order will be fulfilled, and you will receive tracking details once it ships. Thank you so much for supporting a small business and for bearing with us during this busy period. 🤍
FAQ
How can I track my order? Create an account or login to review your order status here: Account Login
Be sure to check out our FAQ for more info: FAQS